From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.

- The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

- Please note that for bookings of 3 rooms or single booking with more than 3 nights and above, the hotel requires a 30% prepayment upon reservation.

- Kindly be informed that Sarkies will be temporarily closed for maintenance works from 13 April to 14 May 2024.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。