You must check in by 19:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.

Please contact the hotel directly if your estimated time of arrival is 17:00 or later. Contact details can be found in the booking confirmation.

Please inform the hotel at the time of booking, if you need extra bedding for children. An extra charge applies.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

A hot spring tax per person per night is not included in the rate and is to be paid directly at the property.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Dinner is served at 18:00 or 19:00. Please notify the property in advance of which time you would like to have dinner or if you have any food allergies.

Guests who wish to upgrade their dinner to Bungo beef steak dinner need to notify the property at least 1 day before arrival. Extra charges apply.

Due to the heavy rain in August 2021, some of the dining venues were flooded.

يرجى إبلاغ Yufuin Bettei Itsuki بشكل مسبق بوقت وصولك المتوقع. بإمكانك استخدام حقل الطلبات الخاصة أثناء عملية الحجز أو يمكنك التواصل مع مكان الإقامة مباشرةًً من خلال معلومات التواصل المذكورة في تأكيد الحجز.

نظراً للوضع الحالي المتعلق بفيروس كورونا (كوفيد - 19)، يعد ارتاد كمامة إجبارياً في جميع المناطق الداخلية المشتركة.