As an essential security measure to protect both our guests and our hotel guests may be required to present valid identification upon check in.

All guests under the age of 18 years old must be accompanied by adult.

In the situation where a reservation was booked online, and the guest cannot provide valid ID or that ID states that the guest is under the age of 18 years of age, the hotel has right to refuse admission.

As a security measure and to prevent any potential fraudulent transactions the credit card given at the time of booking must be the same card that is produced at the time of check in with the appropriate guests name on the card.

Group T&Cs : When booking 3 rooms or more or reservation of over 5 nights , different policies will apply and the customer will be contacted by the hotel with more information.

10% Non-Refundable Deposit is to be paid within 5 days of the reservation date. The balance to be paid 60 days prior to arrival.

If the above payment terms are not met , The hotel reserves the right to cancel of the booking.

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：€ 150。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。