Please note on arrival all guests will be asked to present a credit or debit card for payment. Upon check-in at the County Hotel a pre-authorisation of GBP 50.00 per night will be taken on your credit card to cover any extras or damages incurred during your stay for your room. Should your room have been prepaid you will still be asked for a chip-pin card preauthorisation. Contactless, Apple pay, or any form of virtual card will not be accepted for this.

Please note for guests staying at the County Aparthotel, the pre-authorisation is £100.00 for a 1-bedroom apartment and £200.00 for a 2-bedroom apartment.

The release of this authorisation on either credit or debit card may take up to 14 working days to be released back onto your pending balance providing none of our other services within the hotel have been utilised and will appear back in your available balance within 14 days. This will open a line of credit for bar, restaurant, room service or mini bar facilities.

Please note that the breakfast price is only valid if you purchase it when booking. It will cost GBP 14.95 if bought at the hotel.

When booking 6 rooms or more, different policies and additional supplements will apply.

We do not accept same sex leisure parties of more than 6 people. Hotel does not accept hen or stag groups. Group bookings of 10 or more rooms are not accepted.

Please note that this property can accommodate late check-out for an additional cost of GBP 10 per hour after 11:00, subject to availability.

Onsite car parking is limited and operated on a first come-first served basis, parking is charged at £10.00 per car per day.

Please note, parking applies only to guests of the County Hotel.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知County Hotel & County Aparthotel Newcastle您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：£50。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。