Please note use of a swimming cap is mandatory to use the pools, the hotel can provide guests with one for a small fee.

Please note some of the rates published (including all non-refundable rates) may not be discounted further and are not cumulative with Enjoy Club discounts, external promotions or other discounts.

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chile are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية.

يرجى إبلاغ Enjoy Chiloé بشكل مسبق بوقت وصولك المتوقع. بإمكانك استخدام حقل الطلبات الخاصة أثناء عملية الحجز أو يمكنك التواصل مع مكان الإقامة مباشرةًً من خلال معلومات التواصل المذكورة في تأكيد الحجز.

لا يمكن للضيوف الذين تقل أعمارهم عن 18 عاماً تسجيل الوصول إلا برفقة أحد الوالدين أو وصي رسمي.