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What Guests Said About Osceola:
6.0
Scored 6.0
Both chairs were broken in room, could not use.
Both chairs were broken in room, could not use. Manager did replace one upon request. Could not shower, the ceiling tile was half hanging off, and would fall on someone. When leaving, me, nor the maintenance guy could not get into room. I did not have time to wait for manager. Thankfully i left the window open, climbed in, got rest of my belongings, and left. Besides those, it was fine. TV worked, fridge worked, clean sheets and towels. It passed the fluorescent light test, as far as where there would be concern,
Barry
United States of America
8.0
Scored 8.0
It was a last minute stop fairly late in the evening but the...
It was a last minute stop fairly late in the evening but the staff was very pleasant when we checked in. The room was clean. I prefer softer beds but it was not uncomfortable. The staff in the casino was also very pleasant. The only slightly disappointing thing was breakfast wasn’t included and although it was available for purchase, it wasn’t available until 8 am and we needed to leave before then. I would stay there again though.
Glad they offer breakfast. that is a good value and i generally only stay at a motel that has a free breakfast. The staff at Osceola, IA location was very friendly and yet professional.
Only a brunch was available and did not start until 11:00am which is also check out time. Only one place to eat in the establishment located between hotel and casino was not convenient.
I like that there are places to visit in the area. (Covered bridges) The hotel was clean. Friendly helpful staff. Free coffee, restaurant with buffet, bar, Casino… of course.
This hotel has a homey feel, comfortable beds, nice hot tub, and spectacular breakfast options. I've never been to a hotel that has good coffee and sugar free options. Bravo!
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