Located 14 miles from Temple University, Homewood Suites By Hilton Horsham Willow Grove offers 3-star accommodations in Horsham and has a fitness center, a shared lounge and a bar.
Residence Inn Willow Grove offers self-catering rooms, an outdoor pool and a well-equipped fitness center. A complimentary buffet breakfast is served daily. Willow Grove Park Mall is 3.3 miles away.
Located less than a 10-minute drive from the Willow Grove Naval Air Station, Executive Residency by BW Philadelphia-Willow Grove is 15 miles north of downtown Philadelphia.
This Extended Stay America - Philadelphia - Horsham - Dresher Rd. is located in Horsham and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Smith
United States of America
front desk staff had great customer service skills.
one problem i misplaced my phone on premises. i located after leaving with find my phone, it stated my phone is in room 101. waiting for front desk staff Toron to locate from desk and return to me.
This Extended Stay America - Philadelphia - Horsham - Welsh Rd. is located in Horsham and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Bria
United States of America
The room was dirty, we kept finding hair. There was ants everywhere and the bathroom wasn’t clean.
MainStay Suites Horsham - Philadelphia is located in Horsham, within 15 miles of Temple University and 16 miles of Philadelphia Museum of Art.
Sandra
United States of America
The carpet in our room was clean the beds were comfortable the floors were clean in the bathroom everything looked decent and in order good room the staff were very friendly really enjoyed the young lady who work the night shift very pleasant to speak with was very helpful the breakfast was okay the location is pretty good getting ready to build a car wash next door did not seem to interfere with the visit
Located in Horsham, 14 miles from Temple University, Comfort Inn Horsham - Philadelphia has accommodations with a fitness center, free private parking and a shared lounge.
Nicole
United States of America
The room size was great and room was affordable with breakfast included.
This hotel has spacious rooms, an indoor pool and a well-equipped fitness center. Guest laundry services are available here. Willow Grove Park Mall is 30 miles away.
Sue
United States of America
Loved the location
Ez on and off the highway
Great restaurant choices nearby
A short drive from Philadelphia city center, this hotel offers many free amenities, including a daily hot breakfast, and is located near a number of popular attractions, shopping centers and...
John
United States of America
The room was comfortable, the bathroom was large enough for our needs, and the amenities worked as expected. We appreciated that they transitioned to pump dispensers for shower gel, shampoo, and conditioner. Eliminating all those tiny plastic bottles is a smart move.
breakfast area, especially if place is crowded, you can't...
breakfast area, especially if place is crowded, you can't get anywhere near. wanted first floor rooms but they could not accommodate that. however, no dissatisfaction with the rooms we were given. the place is quiet and clean.
MairC
United States of America
2.0
Scored 2.0
When we checked in there we’re dirty towels n the back of...
When we checked in there we’re dirty towels n the back of the door from previous guests. The garbage under the sink still has stuff in it from the previous guests. The breakfast consisted of granola bars and pre packed muffins. Asked for a broom due to a spill. Had to get it myself. Only good feature, there was a TV in the laundry area.
Patricia
United States of America
10
Scored 10
It was a nice clean room and comfortable.
It was a nice clean room and comfortable. Had a decent gym for a hotel and breakfast. I was there with my teenage son for a lacrosse tournament. We drove with 2 other families in a van from Chicago and arrived early. The lady helped us check-in early and was able to have all three families on the same floor near each other. Staff was pleasant and helpful. Decent Italian restaurant is located across the street and there is a very good old fashioned diner (we had breakfast- recommended by the staff) about a mile down the street
Daniel
United States of America
8.0
Scored 8.0
I think Horsham Hilton is definitely the best hotel in the...
I think Horsham Hilton is definitely the best hotel in the area of Horsham county.
I have been in the customer service industry in many different realms through out my career.
Businesses such as the Hilton, need to train their employees to understand that whether it be by phone or in person, being that first point of contact for any potential customer is crucial for your business to succeed and survive.
Friendliness and being helpful and learning to smile, can mean the difference between a happy customer and return visit, to word spreading that this hotel is not connected or concerned with meeting your needs. Communication with your customer during an unforeseen situation is key. And that did not occur. With all that being said, I would consider staying again for the weekend or a one night get away. A free night would have been a nice gesture on the hotel’s part for the inconvenience and lack of communication to its guests especially on a Valentine’s weekend getaway!
Christine
United States of America
10
Scored 10
My Sister is from Horsham, Pa so I’ve spent some time out...
My Sister is from Horsham, Pa so I’ve spent some time out here off and on but never considered hotel stay due to transportation Horsham is a very beautiful city very well maintained neighborhoods I could see myself traveling here often and or even moving out here permanently someday my children even love it as well the park we visited was super cute it was an all people’s playground where we met two other special needs family’s it was an incredible feeling not being judged
Yolanda
United States of America
2.0
Scored 2.0
Horsham is close to great spots to eat like Spring House and...
Horsham is close to great spots to eat like Spring House and Blue Bell. There is the Willowgrove mall near by. But I have no clue what there is to do in Horsham and I am from the Philadelphia region. It is located back in an office park that is not busy at all and there is a walking trail out the back patio that is about 2.5 miles.
The staff was AMAZING! Everything kept breaking, but they were right there fixing it and making it right each time. Really kind of run down hotel, but the staff MADE THIS PLACE! EVERYONE, EVERY SINGLE PERSON, was sooooo very helpful and friendly! Because of the staff, and this place having a full fridge and clean comfy sheets, we'd stay here again.
Breakfast was satisfactory. Location was convenient. The hotel outside looks like it was tired we were happier to see the lobby was clean and more modern. The room was at the end of the hall and was quiet. Our room was a pleasant and clean efficiency unit. The man that cleans the common areas was very nice and friendly an asset.
Got there 10 minutes early and wouldn’t give us room. Lobby smelled like smoke. Front desk not attended. Hotel seemed like it w only used with vouchers. Dog next door barked all night. Every time I went down for new towel no one was desk 3 people used the same 2 towels for 3 days. Would not recommend for a vacation spot
Remodeling going on at the time. Garbage bags left in hallways, ice machine broken, vending machine broken and they couldn’t sell us drinks at the front desk because computers were down. “Good breakfast” was horrible. Beds were very very small. Not a. As hotel, just bad for the money.
With one exception, the staff were very helpful and friendly. We have been visiting this hotel frequently for several years, because it is sensibly priced and well located for our needs.
Unlike other hotels at this level, the bed and furniture were very comfortable.
I had room 150 I think it's the best room I have stayed in so much room to move around in the bed was amazing. And the staff the are all so sweet. I was having a problem with my card and they were so patient. Thank you all.
Really warm and gentle staff.
Large bedroom, comfortable bed and nice kitchen
Breakfast is ok with different, reasonable choices
Hotel has a nice swimming pool and a good gym.
External space allows for barbecue experience
Our suite was lovely with a full bedroom with two queen size beds and then a living area with sofa and a TV in each room. The kitchen had all the amenities you would need if you wanted to eat or cook in the room.
I was not aware of any breakfast. For our travel to visit family and friends the location is great. Feeling secure, not seeing rif raf hang around the building. Plan to stay here next time we visit the area
Hotel is clean and comfortable. Ray was wonderful! My colleague became 40 one day of our stay and Ray prepared a cupcake with a candle, special breakfast and cookies - so lovely! Thank you very much!
The front desk team was friendly and professional. The grounds feel more like a neighborhood than a hotel, the buildings have easy access w/close parking and the rooms are spacious and well kept.
The room was clean and comfortable. Parking was great also. Breakfast at all hotels leave a lot to be desired, but that's due to covid, but it was good enough for my needs.
I liked the complementary breakfast. It was nice to see that the hotel was making improvements, just wished I stayed there after those improvements were done.
The staff was very pleasant always willing to help when in need rooms were very clean and roomy would highly recommend to anyone needing to stay at a hotel!
Free housekeeping service is a big issue in this hotel. The frequency (14 day) is extremely low and it needs to be extended more on a daily / 2-day basis.
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