Terrible breakfast and worse coffee. Communication between consumers and staff very poor. No microwave or freezer compartment in refrigerator.
The beds and pillows were the highlight.
Would not stay at this Hampton again and Hamptons have been my first choice when traveling for over 20 years.
Arlene
United States of America
8.0
Scored 8.0
I thought I had booka kingsize handicap room, I got a...
I thought I had booka kingsize handicap room, I got a kingsize room . i needed a handicap because
i had troubles getting up off the toilet. I had to pull up on the sink.I also had trouble getting in and out of the tub.
Thank you.
cindy
8.0
Scored 8.0
No immediate servicing for broken elevators.
No immediate servicing for broken elevators.
No luggage cats
No paper work or receipt at check in after using credit card. Price quoted at check in was 120$.
At check out with service fees and tax 146$
We didn’t order room service or anything extra.
Pricing and room placement on the 3rd floor for reservation made weeks before was unfair!
Booking. Com knew we were bring an infant. We should have been compensated for the inconvenience of the elevator out and no luggage carts
A
Anonymous
2.0
Scored 2.0
Overall a cute community with some attractions in the...
Overall a cute community with some attractions in the downtown area and great food choices. Pizza is great and very reasonable. There are great parks and it sits nicely for visits to Galena as well as trips to Monroe and New Glarus. I do enjoy the area.
Richard
United States of America
6.0
Scored 6.0
My visit was for a funeral, so I did not visit much of the...
My visit was for a funeral, so I did not visit much of the City. Manny's restaurant was disappointing. Mort's still gives you a great burger and I would recommend it to anyone coming to the City. Wagner's wine bar was a pleasant surprise for food and wine.
Richard
United States of America
8.0
Scored 8.0
I grew up in Freeport and this was a trip to see some...
I grew up in Freeport and this was a trip to see some friends and family we hadn't seen in many years. It has changed a lot but yet stayed the same in many ways. I I would like to have seen more in the Mall on Galena Ave. and more industry for people as it was back in the 80's and before. Other than that it is a good place to go back and visit.
Very good breakfast. Manager & staff excellent. We're happy to provide one of our party with a different room. Doing their very best to try & find a sweater we left in motel. We feel management is excellent & want folks to enjoy their stay.
Extremely friendly and helpful staff. It was cheap stay. Room was very nice and clean. And despite the system being down due to a snow storm knocking out the internet they got me in and taken care quickly with zero hassle. A+ staff
This hotel was clean, comfortable and the employees were terrific. Easy check-in, breakfast was good and well stocked, and the place is pet friendly with only a $20/night fee which is very reasonable.
The ease in which I checked in and out. It was also very easy to get to off of the main road in Freeport. The pool facility was clean and well kept as well.
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