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What Guests Said About Cicero:
4.0
Scored 4.0
Check in was great. Friendly staff and very informative.
Check in was great. Friendly staff and very informative. When I got to the 3rd floor where my room was, all I noticed was used bed sheets all over the hallway beside most room doors. It was a mess. I got into my room and when I sat on the bed (As we always do to test it out) lol, It felt like the bed was going to fold on me. Way too soft.
Overall rating for this hotel would be 4 out of 10
Crichton
Canada
2.0
Scored 2.0
Liza the Wed-Sat breakfast person is the only good thing at...
Liza the Wed-Sat breakfast person is the only good thing at this hotel. Day staff not very pleasant except Liza, who was cheerful and attentive. Room needed repairs, TV did not work, couldn't use Wi-Fi. Provided with a partial nearly empty roll of toilet paper when we arrived. Went to lobby for more and they had none till next day 9am. Desk gave us an extra box of tissues instead !?! Told twice they were booked solid. Tuesday breakfast was missing multiple items had to be requested or delivered. Hot items only offered Wed-Sat.
Location was convenient. Grounds were decent, and interior common area with fireplace was very nice. The AC worked excellent. Never had to wait very long for the elevator. Parking was good. The frig worked great, and I was appreciative that there was a microwave, although I didn't end up using it. When I discussed concerns/issues with the room, the staff did work with me to get them resolved.
the rooms are good sized the hotel staff is very polite the pool was clean there were always pool towels available front desk answered calls in respectable time frame the breakfast was very good and plenty of seating area in dining area to eat among other guests if needed extra room items they were always available
The property was surprising large but well maintained. The room was very clean. The price was about $50 less per night then the Holiday Inn Express located next door. It is located right off I-81 and next to a Cracker Barrel (the real reason I stayed)!
the price wasn't bad if you wanted a hotel room just for the night.. but what I wanted I did not receive and I couldn't get my money back.. in the front desk person wasn't very helpful and my needs as I told her
Hotel was older but hotel and grounds were immaculate.
Location was close enough to everything but not in the thick of everything.
Owner/employees were friendly and helpful.
Stayed at a number of hotels from different chains on the way down to Florida and back, and this was the best complementary breakfast we had on this trip.
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