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Upon arrival at the hotel, you were shocked to find rats in your room. This is not only highly unsanitary but also poses a serious health risk. The presence of rats indicates a severe lack of proper hygiene and pest control measures in the establishment. Furthermore, the room was in an unacceptable state of cleanliness. The bed, bathroom, and walls were marred with unsightly stains and dirt. A hotel room should be a clean and comfortable space for guests to relax, but your experience at Pausania Inn was the complete opposite. In addition to the cleanliness issues, there were several other concerning aspects of the hotel room. The air conditioning was faulty, leaving the room uncomfortably hot and stuffy. The water pressure in the shower was insufficient, making it challenging to take a proper shower. The furniture was worn-out and in dire need of replacement. The lack of soundproofing in the room resulted in constant noise disturbances, making it challenging to get a good night's sleep. The overall ambiance of the hotel was unpleasant, with outdated and shabby decor throughout the common areas. Moreover, the hotel staff displayed a lack of professionalism and responsiveness. When you brought the issues to their attention, they were unhelpful and dismissive, failing to address your concerns adequately. As a paying guest, you deserved better treatment and prompt resolution of the problems you encountered. We want to express our extreme disappointment with our recent stay at your hotel. Upon arrival, we encountered severe issues, including rats in the room and an overall unclean environment. Due to these unacceptable conditions, we made the decision to leave immediately and did not spend a single night at your property. We are formally requesting a refund for the entirety of our reservation as the experience was entirely unsatisfactory and rendered the accommodation uninhabitable.

It's a quiet and quaint hotel and you get lots of personal attention. The restaurant was the bomb. We loved every meal there

Great location and cost to benefit, great receptionist

Vallicciola Nature Hotel in Monte Limbara proved to be an enchanting retreat for my wife and me. From the moment we arrived, we were greeted with warm smiles and genuine hospitality from the whole team, especially Antonella, Francesco, and Antonio, who went above and beyond to make our stay unforgettable. The hotel's serene location amidst the stunning natural beauty of Monte Limbara was a sight to behold. The panoramic views of lush forests and rolling hills left us in awe. Our room was tastefully designed, exuding a rustic charm that perfectly complemented the surrounding environment. Throughout our stay, we indulged in delectable culinary delights prepared with locally sourced ingredients. The flavorsome dishes showcased the region's gastronomic delights, and we couldn't help but savor every bite. The activities offered by the hotel were diverse and engaging. We explored the area through guided hikes and were rewarded with breathtaking vistas. Additionally, we had the opportunity to immerse ourselves in the tranquil ambiance of the spa, which was a blissful experience after a day of exploration. But what truly made our stay remarkable was the personal touch and attention to detail that the staff provided. They anticipated our needs and preferences, making us feel truly valued as guests. Whether it was arranging a surprise anniversary celebration or providing insightful tips for local excursions, their dedication was unparalleled. As we bid farewell to Vallicciola Nature Hotel, we couldn't help but feel a sense of gratitude for the unforgettable memories created during our stay. The serene ambiance, delectable cuisine, and the warm hospitality of Antonella, Francesco, Antonio, and the entire team made this experience one we will cherish forever. We left with rejuvenated spirits, promising to return to this little slice of paradise in the heart of Monte Limbara.

The room is very clean, the breakfast was excellent and the owner is super nice. I loved it!

Hospitality and pricing

Fairly basic, but clean and very close to the town centre and shops...supermarket close at hand, parking is a problem but there is a large car park not too distant, value..more or less in line with current pricing

Great bed, shower and location. I parked directly in front of the b and b. Massimo runs a terrific pizzeria about a 3 minute walk from the b and b. Delicious.

Cleanliness, location, staff