ELLISA HOSPITALITY and SPA has a garden, shared lounge, a restaurant and bar in Accra. Boasting room service, this property also provides guests with a children's playground.
Alexander Manfred
Germany
The almost 300 photos are ancient, none of them resemble the truth...
The hotel is totally run down. Our photos prove this.
The descriptions on booking.com are a deception. Much of the description is exaggerated or just a lie. There is no billiards, no children's playground,...
It says in the description that the hotel is 12 km from the airport.
And 10 KM from the city center.
Because this was important, I asked the hotel again via WhatsApp.
The answer was that it is a 30 minute drive.
In fact, it is many times over.
If we can get through without a lot of traffic, it will take around 2 hours by taxi.
I have verifiably asked several times via WhatsApp how expensive the trip to the city is. The answer was: Not expensive…
The hotel is in the middle of the slums. Contrary to the hotel's statement, there are no restaurants or shops on the beach. There is nothing on the beach but dirt. No other hotel for miles, only local fishermen. There are maybe 5 guests in the hotel, which has more than 3 times as many employees. The hotel is good for local rich Ghanaians who want to spend a weekend there, but Booking.com offering such a hotel is a scandal.
We had to serve our time in the hotel, there was no evening entertainment, just a run-down sports bar. There we could try to while away our time drinking while playing football...
What scared us very much:
We soon understood that the employees' goal was to cheat us out of our money with overpriced excursions or taxis. We were being watched. We couldn't order an Uber or BORT taxi because they didn't come out to this region. And the local sleazy taxi drivers worked closely with the hotel, depended on the hotel and gave accurate reports of what we were doing. We wouldn't have come back with an UBER or BORT because the description of the place couldn't be found by other taxis. So we were totally dependent on the hotel.
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Bi goore laurent
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Special thanks to Mr Raphael G he was very helpful and friendly kindness
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Dominick
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I was very disappointed in every aspect of the booking and check in process. Nothing can be said about this, other than that I feel scammed by the property owner.
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